Work at Al-Futtaim is driven by the desire to make a difference and to have a meaningful contribution to enriching everyday lives. You have a chance to push the limits daily.
Al-Futtaim is a multicultural and multinational company that started on the banks of the Dubai Creek more than 8 decades ago and has expanded across 31 countries, with a portfolio of over 200 companies, and more than 42,000 employees with presence in industries ranging from automotive and retail to real estate and finance.
The applicant will:
- Conduct outbound calls for service reminders or repairs through dedicated 800 lines
- Receive bookings to load workshops in line with production attended hours and maximize opportunity for team sales
- Communicate accurate information and cross sell existing service promotions and contribute to customers retention initiatives
Successful candidates must have:
- High School education
- SAP and CRM knowledge is an advantage
- Special projects as assigned.
- Minimum 2 years work experience
- Experience in a customer service or call center role is preferred.
- Good communication skills
- Arabic speaking advantage but not essential
- Time management
- Work to deadlines
- Can work on own initiative.
- Excellent Interpersonal Skills
- Cultural awareness
- A team player
- Able to build strong relationships.
Procedure for Application
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